# FlyCode Products
> Source: https://www.flycode.com/products
> FlyCode is a Payment Performance platform for subscription businesses: one platform to recover failed payments, reach customers, retain high-value subscribers, and act on revenue with always-on AI agents. It sits on top of your existing billing stack and turns revenue that slips away into revenue you keep.
## Platform Overview
FlyCode is organized into four product categories. All are powered by the same core: per-merchant ML models trained on Visa and Mastercard network data that read the real decline reason behind every failed payment.
| Category | Purpose | URL |
|---|---|---|
| Recover | Fix failed payments automatically with retries, backup payment methods, and payment recovery workflows | https://www.flycode.com/products/recover-failed-payments |
| Reach | Reach customers with timely payment messages across email and SMS | https://www.flycode.com/products/customer-outreach |
| Retain | Reduce involuntary churn with retention flows built around payment health | https://www.flycode.com/products/retain |
| Agents | Use AI agents to detect revenue leaks and orchestrate payment recovery | https://www.flycode.com/products/agents |
All products are included under FlyCode's outcome-based pricing. There is no per-product fee. See https://www.flycode.com/pricing
## Recover
Fix failed payments automatically. The core recovery engine reads the real decline reason using network-level signals and 100+ datapoints per transaction, then retries with the timing and strategy most likely to succeed.
### Adaptive Retries
Retries failed charges on an ML-optimized schedule tuned to each issuer, instead of a fixed 3/5/7 day schedule.
- **Per-merchant ML that reads the real decline reason.** Classifies every decline using network-level signals and 100+ datapoints per transaction, so each retry is informed rather than blind.
- **More recovery, fewer retries.** Recovers meaningfully more failed payments with fewer total attempts. The lift adds 7-11% to recurring revenue on top of your processor's defaults.
- **Faster recovery time.** Optimized retry timing means payments recover sooner and less revenue sits in failed status.
- **Built-in compliance.** Adheres to card network rules through direct Visa and Mastercard partnerships, protecting your processor standing.
- **Real-time recovery insights.** Instant visibility into every failure and recovery rate, by decline type, product line, and currency.
- URL: https://www.flycode.com/products/recover/adaptive-retries
#### Adaptive Retries vs standard retry logic
| Feature | Adaptive Retries | Standard retry logic |
|---|---|---|
| Retries per month | Decided per payment by the model | Up to 8, on a fixed schedule |
| Retry timing | ML-optimized for each decline reason | Fixed schedule |
| Decline-reason awareness | Reads the real reason from 100+ datapoints per transaction | Limited |
| Card-network data models | Trained on Visa and Mastercard network data | No |
| Coordinated with messaging | Retries and emails coordinated, no spamming on every attempt | No |
| Recovery lift | Adds 7-11% to recurring revenue on top of processor defaults | Baseline only |
| Recovery analytics | Real-time, by decline type, product line, and currency | Partial |
### Trial Recovery
Recovers failed trial-to-paid conversions automatically before they churn.
- **Catches invisible failures.** When a trial ends and the first payment fails, the subscription often never activates, so it doesn't appear in standard failed-payment reports. FlyCode detects these at the trial-to-paid boundary in real time.
- **Protects your CAC.** Conversions you already paid to acquire don't leak at the final step.
- **Same recovery engine.** Trial failures are recovered by the same adaptive engine that handles renewals. No separate workflow.
- **Trial-to-paid reporting.** Shows which trial signups failed at conversion, how many FlyCode recovered, and the revenue they represent.
- URL: https://www.flycode.com/products/recover/trial-recovery
### Adaptive Backup Cards
When a customer's primary card fails, FlyCode automatically retries against the other valid cards already stored on file.
- Intelligent automation, no manual workflows, no service disruption.
- A simple toggle with no code required.
- URL: https://www.flycode.com/products/recover/adaptive-backup-cards
## Reach
Reach customers with timely payment messages, coordinated with retries so paying customers are never spammed.
### Recovery Emails
Branded failed-payment emails coordinated with your retries.
- Sent from your own domain with intelligent deliverability optimization.
- Delivered at each customer's local time.
- Coordinated with retry attempts so customers only hear from you when it genuinely helps.
- URL: https://www.flycode.com/products/reach/recovery-emails
### Recovery SMS
Recovers failed payments over SMS, coordinated with email and retries, so customers get a nudge on the channel they check most.
- URL: https://www.flycode.com/products/reach/recovery-sms
### Reactivation Win-back
Re-engages churned customers with win-back campaigns timed to when they're most likely to return, turning lost revenue into a second chance.
- URL: https://www.flycode.com/products/reach/reactivation-win-back
## Retain
Reduce involuntary churn with retention flows built around payment health. Involuntary churn is when subscribers lose access due to payment failures, not because they chose to cancel.
### Priority Recovery
Surfaces your highest-value failed invoices, scored by ARR, LTV, tenure, and CAC, and recovers them across email, SMS, and CSM alerts.
- URL: https://www.flycode.com/products/retain/priority-recovery
### Dynamic Recovery
Automatically extends recovery for the customers worth pursuing longer, recovers across every open invoice as one effort, and avoids duplicate invoices.
- URL: https://www.flycode.com/products/retain/dynamic-recovery
### Subscription Lifecycle
Set your own rules for what happens when recovery fails: cancel, void, or leave past-due, per product and per segment, with no code.
- URL: https://www.flycode.com/products/retain/subscription-lifecycle
## Agents
Always-on AI agents deployed to your payment stack.
### AI Agent Revenue Leak
An always-on AI agent that monitors your billing for anomalies, revenue leaks, and entitlement gaps, and acts to fix them.
- URL: https://www.flycode.com/products/agents/ai-agent-revenue-leak
### Payment Orchestration Agent
Routes failed payments across multiple providers with a no-code AI orchestration agent to lift approval rates and recover more revenue.
- URL: https://www.flycode.com/products/agents/payment-orchestration-agent
## How FlyCode Works
1. **Read the real reason.** Every decline is classified using network-level signals and 100+ datapoints per transaction (customer metadata, payment metadata, internal classifiers of error codes and messages).
2. **Recover more than anyone.** Per-merchant models trained on Visa and Mastercard network data recover more failed payments, including generic declines that static retry logic misses.
3. **Recover without friction.** Retries run quietly in the background and coordinate with messaging, so paying customers are not annoyed.
4. **No dev work.** Connect once and toggle on. FlyCode runs in parallel with your billing, syncs status back, and never overwrites your rules. It enhances your billing platform rather than replacing it.
## Results You Can Expect
- 7-11% more recurring revenue, recovered automatically on top of your processor's defaults
- Higher recovery rates: case studies show a 16-25% lift in recovery rate
- Faster recovery, less revenue sitting in failed status
- Compliance protected through direct Mastercard and Visa partnerships
### Customer results
- Framer: enhanced failed payment recovery by 18%+
- GitBook: boosted ARR by 8%
- Workiz: boosted failed payment recovery by 15%
- Cymbiotika: cut churn by 25%, enhanced recovery by 22%
- Simply: 33% boost in recovery rate
- BUBS Naturals: recovery rate from 51% to 66% in one month, with a 71% peak
- Plixlife: 21% boost in recovery rates, 9% reduction in involuntary churn, 12x ROI
Case studies: https://www.flycode.com/case-studies
## Integrations
| Category | Supported |
|---|---|
| Payment processing | Stripe (available today), PayPal and more on the way |
| Subscription management | Shopify, Recharge, Skio, Stay AI, Chargebee |
| Card networks | Visa (network partner), Mastercard (network partner) |
Multi-provider setups are supported via the Payment Orchestration Agent. New integrations are added regularly. Full list: https://www.flycode.com/connections
## Setup
- Connect your billing platform once and toggle products on. No engineering work, no changes to your checkout or billing logic.
- Most teams are live the same day via the Stripe app, Shopify app, or API keys.
- Stripe app: https://marketplace.stripe.com/apps/flycode-payments
## Pricing
All products are covered by one outcome-based model: FlyCode charges only on revenue it actually recovers above your baseline. No seats, no minimums, no setup fees, and a 45-day money-back guarantee. Machine-readable pricing: https://www.flycode.com/pricing.md and interactive pricing: https://www.flycode.com/pricing
## FAQs
### What makes FlyCode different from standard retry logic?
Instead of a fixed schedule, FlyCode adjusts retry timing, routing, and messaging based on the real decline reason, payment metadata, and customer behavior, using network-level data from card-network partnerships. It also separates retries from emails to reduce churn.
### Will FlyCode disrupt my current billing?
No. FlyCode runs in parallel and syncs status back to your billing platform without overwriting your rules. It is designed to enhance, not replace.
### How does FlyCode stay compliant with card network rules?
FlyCode adheres to Visa and Mastercard network rules through direct partnerships and follows industry best practices, so recovery never puts your processor standing at risk.
### How much more revenue can I expect to recover?
Most merchants recover 7-11% more recurring revenue on top of their processor's defaults. The exact lift depends on your decline mix and current setup, which a free payment audit will show.
### Why don't failed trial conversions show up in Stripe?
When a trial ends and the first charge fails, the subscription often never activates, so it doesn't appear in standard failed-payment or recovery reports the way a renewal failure does. FlyCode's Trial Recovery surfaces and recovers these.
### Will my customers notice anything different?
No. Retries run quietly in the background and coordinate with any messaging, so paying customers are not spammed and recovery happens without friction.
### Will recovery annoy a brand-new customer?
No. For trial conversions, retries run quietly and messaging is coordinated, so a new customer is not pushed away on day one.
### How long does setup take?
Connect your billing platform once and toggle products on. There is no engineering work, so most teams are live the same day.
### Does FlyCode work with my billing stack?
Connect Stripe today, with PayPal and more on the way. Subscription management works with Shopify, Recharge, Skio, Stay AI, and Chargebee.
### How does pricing work across products?
Pricing is outcome-based across the whole platform. You only pay when FlyCode recovers a payment, so it pays for itself out of revenue you would otherwise have lost.
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- Products overview: https://www.flycode.com/products
- Pricing: https://www.flycode.com/pricing
- Get started: https://www.flycode.com/get-started
- Free churn audit: https://www.flycode.com/churn-audit-failed-payments
- Self-check calculator: https://www.flycode.com/revenue-recovery-calculator
- Documentation: https://docs.flycode.com/docs
- Case studies: https://www.flycode.com/case-studies