The Power of Specialized Excellence: Why FlyCode + Recharge Retain Creates the Ultimate Retention Stack

What is Recharge Retain?

Recharge Retain is a powerful retention suite—Referrals, Rewards, Cancellation Prevention, Win Backs, and Failed Payment Recovery—built right into your subscription stack. Keep using it. If you want the deepest possible lift on failed payment recovery, pair Retain with FlyCode. You don’t have to choose.

Retain pulls key lifecycle levers into one place: Rewards, Cancellation Prevention, Win Backs, and Failed Payment Recovery—so brands can grow LTV without stitching together point tools. Recharge also brings serious data to the table, citing signals from 20,000+ brands and ~1.3M daily transactions to time retries and outreach. And they make it easy for customers to fix issues directly in the customer portal—reducing friction when cards fail.

Cancellation Prevention itself has impressive upside (“save up to 33% of cancellations”), and Recharge highlights case studies like Wild Earth recovering 88% of failed transactions using Retain’s Failed Payment Recovery. That’s real impact.

Failed payments

Failed payments are the #1 driver of involuntary churn in subscriptions. Beyond smart retries, world-class recovery hinges on granular diagnosis: issuer responses, BIN patterns, soft- vs. hard-decline paths, network token, dynamic dunning timing by reason, and message/channel personalization by risk and LTV. That’s where FlyCode focuses 100% of its product and AI investment.

The point: Retain gives you a strong, integrated base across the subscriber journey. FlyCode adds a specialist engine for failed payments—built for teams that want every last basis point of recovery without disrupting existing Retain programs.

Use Retain and FlyCode—here’s the playbook

1. Run Retain for lifecycle growth. Keep using Referrals, Rewards, Cancellation Prevention, and Win Backs to increase stickiness, lower cancels, and re-engage lapsed subs.

2. Route failed-payment events to FlyCode. When a charge fails, FlyCode takes the wheel for diagnosis, retries, and outreach.

3. Write success back to Recharge. Recovered charges and updated payment methods sync to your source of truth.

4. Avoid double-dunning. We configure guardrails so Retain’s native recovery and FlyCode don’t overlap on messaging or retries. (Easy to do because Recharge exposes webhooks, APIs, and a JS SDK—so integration is clean.)

Why this “better together” setup works

• No trade-offs: Keep Retain’s suite for the broader journey while unlocking specialist horsepower on failed payments.

• Less vendor thrash: One subscription backbone (Recharge), zero messy overlaps—FlyCode simply slots into the failed-payment lane via standard hooks.

• Measurable results: Track recovery rate, days-to-recover, lift vs. baseline, and net LTV impact. Recharge’s own materials show what’s possible at scale; FlyCode’s focus is extracting the next tranche of gains on top of that foundation.

For Recharge merchants: free recovery audit

We’ll run free payment recovery audit. We’ll show exactly where FlyCode adds incremental lift on top of Retain, set guardrails to avoid overlap, and ship a pilot plan you can launch in a day.

Bottom line: Retain is an excellent retention suite. FlyCode is the payment-recovery specialist. Together, you get lifecycle growth and world-class failed-payment performance—without compromising either side.

And here's what we love most: many Recharge customers (see the first link) are already working with us, proving that great partnerships create even greater results.

Get started: https://www.flycode.com/churn-audit-failed-payments