How FlyCode helped The Beard Club to boost failed payments recovery

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Overview

The #1 Men's Grooming & Beard Products

With a commitment to innovation and excellence, Beard Club offers a comprehensive range of grooming essentials designed to nourish, strengthen, and style beards of all lengths and textures.


"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

Joe Portsmouth

Sr. Director of Retention at The Beard Club

About The Beard Club

The Beard Club is a direct-to-consumer men’s grooming brand focused on beard growth, care, and tools. The company offers growth kits, grooming bundles, and the PT45 electric trimmer, available as one-time purchases or flexible subscriptions. A key differentiator is its Beard Growth Guarantee for eligible kits, which requires consistent use with photo documentation over five months. Distribution is primarily through its own site, with select products available via major online retailers. The company ships to the United States and Canada.

Recharge + FlyCode

The Beard Club installed the FlyCode app from the Recharge marketplace. FlyCode app is complete solution that identifies customers at-risk of payment failure and if they do fail, implements the optimal strategy to retry payments and send transactional emails/sms automatically. This approach dynamically adjusts as failure reasons change and guarantees retries and communications are in sync.

Free Payment Analysis

We analyze historical failure rates, recovery rates, churn, and revenue available to unlock. This identifies critical trends and helps to forecast recovery scenarios.

Payment Optimization

FlyCode makes enterprise machine learning capabilities and payment expertise accessible out-of-the-box. We handle everything e2e putting recovery on auto-pilot.

Smart Recovery Emails

Coordinating retries and transactional emails/sms is not only critical for improving recovery rates but it also enhances the customer experience and reduces active churn.


"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

Joe Portsmouth

Sr. Director of Retention at The Beard Club

Giving Back

Partnering with organizations that promote women in technology and families in need is something we are proud to do.

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2025 FlyCode © All Right Reserved.

Giving Back

Partnering with organizations that promote women in technology and families in need is something we are proud to do.

Text graphic displaying "SPE CODES; NEXT LEVEL" in a bold, stylized font on a solid background.
Logo featuring a stylized text "Catching" with an orange accent, set against a simple background.

2025 FlyCode © All Right Reserved.

Giving Back

Partnering with organizations that promote women in technology and families in need is something we are proud to do.

Text graphic displaying "SPE CODES; NEXT LEVEL" in a bold, stylized font on a solid background.
Logo featuring a stylized text "Catching" with an orange accent, set against a simple background.

2025 FlyCode © All Right Reserved.