How FlyCode helped The Beard Club to boost failed payments recovery

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Overview

The #1 Men's Grooming & Beard Products

With a commitment to innovation and excellence, Beard Club offers a comprehensive range of grooming essentials designed to nourish, strengthen, and style beards of all lengths and textures.


"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

Joe Portsmouth

Sr. Director of Retention at The Beard Club

About The Beard Club

The Beard Club is a direct-to-consumer men’s grooming brand focused on beard growth, care, and tools. The company offers growth kits, grooming bundles, and the PT45 electric trimmer, available as one-time purchases or flexible subscriptions. A key differentiator is its Beard Growth Guarantee for eligible kits. Distribution is primarily through its own site, with select products available via major online retailers. The company ships to the United States and Canada.

Recharge + FlyCode

The Beard Club installed the FlyCode app from the Recharge marketplace. FlyCode app is complete solution that identifies customers at-risk of payment failure and if they do fail, implements the optimal strategy to retry payments and send transactional emails/sms automatically. This approach dynamically adjusts as failure reasons change and guarantees retries and communications are in sync.

Free Payment Analysis

We analyze historical failure rates, recovery rates, churn, and revenue available to unlock. This identifies critical trends and helps to forecast recovery scenarios.

Payment Optimization

FlyCode makes enterprise machine learning capabilities and payment expertise accessible out-of-the-box. We handle everything e2e putting recovery on auto-pilot.

Smart Recovery Emails

Coordinating retries and transactional emails/sms is not only critical for improving recovery rates but it also enhances the customer experience and reduces active churn.


"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

"FlyCode has been a great partner in helping us improve our Failed Payment Recovery. The level of data and analysis they provide is top-notch and they are always willing to hop on a call and discuss new strategies to keep improving."

Joe Portsmouth

Sr. Director of Retention at The Beard Club

Backed and Recognized by

Visa Everything Award 2024
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© NVIDIA, the NVIDIA logo are registered trademarks of NVIDIA Corporation in the U.S. and other countries.

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2027 We're ahead ©FlyCode. All Right Reserved.

Backed and Recognized by

Visa Everything Award 2024
Logo for Stripe with the text "Find it on the Stripe App Marketplace" on a dark background.
NVIDIA Inception Program logo, featuring the NVIDIA logo and text in a clean, modern design.

© NVIDIA, the NVIDIA logo are registered trademarks of NVIDIA Corporation in the U.S. and other countries.

2027 We're ahead ©FlyCode. All Right Reserved.

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