How FlyCode helped Workiz to boost failed payments recovery by 15%?

Book a demo with us today

Learn how Workiz, a leading field service management software, reduced churn and increased revenue with FlyCode.

Overview

The #1 field service management software.

The leading platform for field service teams, trusted by over 120,000 pros. ‍Schedule jobs, dispatch, invoice, track performance, and get paid — all in one place.

“We flipped the FlyCode toggle in January and almost immediately saw dunning emails that actually sounded like us—not generic SaaS spam. By the end of Q2, the platform was recovering ~10-15 % more failed payments than Stripe’s default retries and we’d added a shade over alot in net-new MRR we’d have written off. Their outcome-based pricing means my finance team only pays for real wins, and their Slack support channel feels like having a payments analyst on speed dial. If churn from declines is on your dashboard, this is low-effort, high-yield.”

“We flipped the FlyCode toggle in January and almost immediately saw dunning emails that actually sounded like us—not generic SaaS spam. By the end of Q2, the platform was recovering ~10-15 % more failed payments than Stripe’s default retries and we’d added a shade over alot in net-new MRR we’d have written off. Their outcome-based pricing means my finance team only pays for real wins, and their Slack support channel feels like having a payments analyst on speed dial. If churn from declines is on your dashboard, this is low-effort, high-yield.”

Shai Forster

CFO at Workiz

About Workiz

Field service management (FSM) software, such as Workiz, is a comprehensive solution designed to help businesses manage and streamline their field service operations. Workiz FSM software enables service providers to efficiently schedule and dispatch technicians, track work orders, manage customer relationships, and access real-time data for improved decision-making. Workiz empowers businesses to stay organized and deliver exceptional service to their clients.

What are the benefits of field service management software?

The benefits of field service management (FSM) software, like Workiz, include increased operational efficiency, improved customer experience, and streamlined business operations. Workiz FSM software helps automate tasks such as scheduling and dispatching, work order management, and invoicing, allowing service professionals to focus on delivering exceptional service. Additionally, Workiz provides real-time updates and access to customer information, enabling technicians to make informed decisions on the job.


How Workiz recovered 10-15 % more failed payments than Stripe’s default retries?

Workiz installed the FlyCode app directly from the Stripe marketplace and went live in minutes.

FlyCode's AI models automatically recovery payments for you. We turn Failed Payments into Revenue so you can stop losing customers to failed payments. With out AI-powered smart retries and payment optimization—working behind the scenes, you can be sure that we handel churn 24/7.

A complete solution that identifies customers at-risk of payment failure and if they do fail, implements the optimal strategy to retry payments and send transactional emails/sms automatically. This approach dynamically adjusts as failure reasons change and guarantees retries and communications are in sync.

Free Payment Analysis

We analyze historical failure rates, recovery rates, churn, and revenue available to unlock. This identifies critical trends and helps to forecast recovery scenarios.

Payment Optimization

FlyCode makes enterprise machine learning capabilities and payment expertise accessible out-of-the-box. We handle everything e2e putting recovery on auto-pilot.

Smart Recovery Emails

Coordinating retries and transactional emails/sms is not only critical for improving recovery rates but it also enhances the customer experience and reduces active churn.


Rethinking outcome based pricing

FlyCode outcome-based pricing means win-win for CFO’s and finance teams

We will charge you only for the revenue we recover above your base line. A clear ROI aligned with the revenue goals of our customers. No wonder teams feel that it has a clear ROI.

Workiz CFO: “FlyCode outcome-based pricing means my finance team only pays for real wins” !

FlyCode Slack support and payment experts

Every customer of FlyCode is getting a dedicated support with payment experts. We answer each questions in minutes and our supports runs on emails, Slack and Phones. As Workiz mentioned:

“Slack support channel feels like having a payments analyst on speed dial. If churn from declines is on your dashboard, this is low-effort, high-yield.”

“We flipped the FlyCode toggle in January and almost immediately saw dunning emails that actually sounded like us—not generic SaaS spam. By the end of Q2, the platform was recovering ~10-15 % more failed payments than Stripe’s default retries and we’d added a shade over alot in net-new MRR we’d have written off. Their outcome-based pricing means my finance team only pays for real wins, and their Slack support channel feels like having a payments analyst on speed dial. If churn from declines is on your dashboard, this is low-effort, high-yield.”

“We flipped the FlyCode toggle in January and almost immediately saw dunning emails that actually sounded like us—not generic SaaS spam. By the end of Q2, the platform was recovering ~10-15 % more failed payments than Stripe’s default retries and we’d added a shade over alot in net-new MRR we’d have written off. Their outcome-based pricing means my finance team only pays for real wins, and their Slack support channel feels like having a payments analyst on speed dial. If churn from declines is on your dashboard, this is low-effort, high-yield.”

Shai Forster

CFO at Workiz

Backed and Recognized by

Visa Everything Award 2024
Logo for Stripe with the text "Find it on the Stripe App Marketplace" on a dark background.
NVIDIA Inception Program logo, featuring the NVIDIA logo and text in a clean, modern design.

© NVIDIA, the NVIDIA logo are registered trademarks of NVIDIA Corporation in the U.S. and other countries.

Ask AI For Info

2027 We're ahead ©FlyCode. All Right Reserved.

Backed and Recognized by

Visa Everything Award 2024
Logo for Stripe with the text "Find it on the Stripe App Marketplace" on a dark background.
NVIDIA Inception Program logo, featuring the NVIDIA logo and text in a clean, modern design.

© NVIDIA, the NVIDIA logo are registered trademarks of NVIDIA Corporation in the U.S. and other countries.

2027 We're ahead ©FlyCode. All Right Reserved.

Ask AI For Info