ProfitWell
Paddel
Failed payments

Gal Cegla
Oct 23, 2025
Why subscription businesses are switching from ProfitWell Retain to FlyCode 🚀 After years of using one-size-fits-all payment recovery solutions, SaaS companies are discovering what real AI-driven dunning looks like. ProfitWell is a Paddle feature. FlyCode is a Payment recovery powerhouse
Here's the difference:
- ProfitWell Retain: A basic add-on feature that stacks extra retries on top of Stripe's native system. Built in 2012. Uses a generic global model for all merchants. 
- FlyCode: An AI-native payment recovery powerhouse that replaces Stripe's retry engine entirely with custom ML models that learn continuously from YOUR data. 
The results speak for themselves: → 25-40% better recovery rates vs. ProfitWell → 8% average ARR lift → 12X ROI for customers
FlyCode vs. ProfitWell
Head-to-Head Comparison: Where Each Solution Excels
Real-World Performance: The Numbers
The performance gap between these solutions becomes clear when examining actual customer results:
FlyCode Success Stories:
- "FlyCode has been handling our failed payments recovery for Shopify and Recharge for the past year, delivering a 21% boost in recovery rates and a 9% reduction in involuntary churn. The impact is massive—12X ROI." 
- a 46% increase in payment recovery from Q3 2023 to Q2 2024, ensuring improved retention and a more predictable revenue stream. Payment failure rate reduced by 11%! 
- We took our failed payment recovery rate from 51% to a staggering 66% in just a month! 
Head-to-Head Comparison: Where Each Solution Excels
| Feature | ProfitWell by Paddle Retain | FlyCode | 
|---|---|---|
| Primary Focus | Cancellation flows & active churn | Failed payment recovery & involuntary churn | 
| Technology Foundation | Legacy infrastructure (2012) | AI-native platform | 
| Machine Learning | Limited, one size fits all | Custom ML model per merchant, continuously learning from your data | 
| Payment Recovery Performance | Standard industry rates | 25%–40% better than ProfitWell | 
| Stripe Integration | Adding more retries on top of Stripe | Fully replaces Stripe's native retry model | 
| Backup Payment Methods | ❌ | ✅ | 
| Customer Communication | Basic | Advanced coordinated email/SMS | 
| Market Position | Established, part of Paddle ecosystem | Y Combinator backed, AI-first | 
Real-World Performance: The Numbers
What makes FlyCode different:
✅ Custom ML models per merchant (not one-size-fits-all)
✅ Smart email coordination - no spam, sends at local customer times
✅ Intelligent retry logic - doesn't bombard soft declines with unnecessary attempts
✅ Card network compliant (Visa & Mastercard approved)
One customer took their recovery rate from 51% to 71% in just one month. Another saw recovery jump from 62% to 80%.
The best part? Keep your cancel-flows with Paddle Retain if you want—FlyCode focuses exclusively on what it does best: recovering failed payments.
Built for the AI era, not 2012.
FAQ
- How much better is FlyCode at recovering failed payments then Profitwell?
FlyCode outperforms ProfitWell by Paddle Retain in recovering failed payments by 25 %–40 % on average.
- Why does FlyCode’s AI-driven retry engine matter?
FlyCode uses custom machine-learning models for each merchant, continually learning from your data, while ProfitWell relies on a brute-force fixed-interval retry schedule.
- How FlyCode is working with Stripe vs. Profitwell?
FlyCode fully replaces Stripe’s native retry model with models. ProfitWell simply stacks extra retries on top of Stripe, which can degrade auth rates.
- What extra revenue lift can I expect with FlyCode beyond the base line?
By analyzing failure reasons, adapting retries dynamically, expanding retry windows and leveraging alternate payment methods, FlyCode boosts ARR by an average of 8%
- How does FlyCode handle customer emails during the retry cycle?
FlyCode coordinates emails with its retry plan: no immediate emails after soft declines (reducing voluntary churn), distinct schedules for hard declines, sends at each customer’s local time and uses high-deliverability transactional templates—far beyond Stripe’s one-or-two default messages.
- Who’s using better technology ProfitWell or FlyCode?
ProfitWell was founded in 2012 and still runs on dated technology. FlyCode is purpose-built for the AI era, with an AI-native payment-recovery platform and per-merchant ML models.
- Do I lose ProfitWell’s cancellation flows if I move to FlyCode?
Not at all. Keep Paddle Retain for your cancel-flows and plug in FlyCode for payment recovery with a switch of a button
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