How Top Companies Handle Failed Payment Emails?

See how leading companies recover failed payments with emails.

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failed-payments@midjourney.com

$10.63 payment to Midjourney Inc was unsuccessful

Hello,

$10.63 payment to Midjourney Inc was unsuccessful

We were unable to charge your Mastercard ending in 1234 for your Midjourney Inc subscription. Please update your billing information to continue your subscription.

Best regards,
Midjourney Inc Team

failed-payments@wordtune.com

$179.88 payment to AI21 Labs, Inc. was unsuccessful again

Hello,

$179.88 payment to AI21 Labs, Inc. was unsuccessful again

We attempted to charge your Mastercard ending in 1234 for your AI21 Labs, Inc. subscription again, but were unsuccessful. Please update your billing information to continue your subscription.

Best regards,
AI21 Labs Team

failed-payments+acct_1MS6sAE3HBB5yrHt@stripe.com

$20.00 payment to Gamma was unsuccessful

Hello,

$20.00 payment to Gamma was unsuccessful

We were unable to charge your Mastercard ending in 1234 for your Gamma subscription. Please update your billing information to continue your subscription.

Best regards,
Gamma Team

notifications@tally.so

$29.00 payment to Tally BV was unsuccessful

Hello,

$29.00 payment to Tally BV was unsuccessful

We were unable to charge your Mastercard ending in 1234 for your Tally BV subscription. Please update your billing information to continue your subscription.

Best regards,
Tally BV Team

FlyCode email product: send custom failed payments emails

Send AI-powered, branded failed payment emails from your own domain. Our intelligent timing system determines optimal send times for maximum open rates, while seamlessly coordinating emails with our retry engine for better recovery results.

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Personalized Dunning Emails That Work: Best Practices

When it comes to reducing involuntary churn, personalized dunning emails can be a game-changer. A dunning email is a communication sent to customers whose payments have failed, reminding them to update their payment information or settle their balance. While this may sound simple, the way you approach dunning emails can make the difference between retaining a customer and losing them for good. In this article, we’ll explore the best practices for creating personalized dunning emails that work and provide examples to inspire your own efforts.

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