Automatically Retry with a Backup Payment Method

Automatically Retry with a Backup Payment Method

Boost Revenue &
Reduce Churn

FlyCode’s Backup Payment Method increases recovery rates and reduces churn—automatically using stored cards when the default fails.

FlyCode’s Backup Payment Method increases recovery rates and reduces churn—automatically using stored cards when the default fails.

Book a Demo

Book a Demo

Illustration
Illustration
Illustration

When a customer’s default card fails, the consequences are immediate:

Lost revenue

Costly retry cycles

Interrupted service

Unhappy customers

Boost failed payments recovery with a Backup card on file

Boost failed payments recovery with a Backup card on file

Boost failed payments recovery with a Backup card on file

FlyCode's Backup Payment Method uses intelligent automation to seamlessly retry failed payments using alternate valid cards already stored on file. No manual workflows. No service disruption.

It’s a simple toggle—no code required—that unlocks higher recovery and better retention.

Detection

Screening

Smart Retry

Recovery

Detection

Screening

Smart Retry

Recovery

Detection

Screening

Smart Retry

Recovery

Why It Matters

Why It Matters

+14% Increase in Recovery Rate

Reduced Involuntary Churn

Fewer Support
Tickets

Improved Cash Flow Stability

Powered by FlyCode's AI retry engine.

No Dev Work Required

Just toggle the feature on in your FlyCode dashboard. No integration changes. No added complexity.

Backup payment methods are standard practice
for top subscription companies:

Smiling young man in a casual setting, wearing a dark shirt, with a modern interior background.

Jake Vacovec

Jake Vacovec

Cofounder at FlyCode

"Netflix, Amazon, Microsoft, and LinkedIn all use backup card retries to minimize churn and maximize LTV."

"Netflix, Amazon, Microsoft, and LinkedIn all use backup card retries to minimize churn and maximize LTV."

Now, you can too—with FlyCode.

Compliance & Customer Respect

We never attempt:

We never attempt:

Expired cards

Blocked cards

Cards with no recent activity

We don’t change your customers’ default settings or preferences.
We simply boost your billing performance, quietly.

Frequently Asked Questions

Frequently Asked Questions

What is the backup payment method product?

FlyCode’s backup payment method product ensures seamless revenue recovery by automatically charging any other valid payment method linked to the account when the primary payment method fails.

What is the backup payment method product?

FlyCode’s backup payment method product ensures seamless revenue recovery by automatically charging any other valid payment method linked to the account when the primary payment method fails.

What is the backup payment method product?

FlyCode’s backup payment method product ensures seamless revenue recovery by automatically charging any other valid payment method linked to the account when the primary payment method fails.

What are the key benefits of the backup payment method product?

No additional integration for customers. The product increases recovery rates, helps to recover the payment faster and reduces involuntary churn.

What are the key benefits of the backup payment method product?

No additional integration for customers. The product increases recovery rates, helps to recover the payment faster and reduces involuntary churn.

What are the key benefits of the backup payment method product?

No additional integration for customers. The product increases recovery rates, helps to recover the payment faster and reduces involuntary churn.

Do Backup payment methods make sense? Is it allowed?

Backup payment methods are standard practice for top subscription companies. Netflix, Amazon, Microsoft, and LinkedIn all use backup card retries to minimize churn and maximize LTV.

Do Backup payment methods make sense? Is it allowed?

Backup payment methods are standard practice for top subscription companies. Netflix, Amazon, Microsoft, and LinkedIn all use backup card retries to minimize churn and maximize LTV.

Do Backup payment methods make sense? Is it allowed?

Backup payment methods are standard practice for top subscription companies. Netflix, Amazon, Microsoft, and LinkedIn all use backup card retries to minimize churn and maximize LTV.

What kind of legal terms should we have in order to enable the product?

These codes are one of the following:

❌ incorrect_number

❌ lost_card

❌ pickup_card

❌ stolen_card

❌ revocation_of_authorization

❌ revocation_of_all_authorizations

❌ authentication_required

❌ highest_risk_level

What kind of legal terms should we have in order to enable the product?

These codes are one of the following:

❌ incorrect_number

❌ lost_card

❌ pickup_card

❌ stolen_card

❌ revocation_of_authorization

❌ revocation_of_all_authorizations

❌ authentication_required

❌ highest_risk_level

What kind of legal terms should we have in order to enable the product?

These codes are one of the following:

❌ incorrect_number

❌ lost_card

❌ pickup_card

❌ stolen_card

❌ revocation_of_authorization

❌ revocation_of_all_authorizations

❌ authentication_required

❌ highest_risk_level

What counts as a “backup” payment method?

A backup method is any additional valid card already on file for the customer. If the primary card fails at the end of the recovery, FlyCode automatically retries using the next available one — without asking the customer or interrupting service.

What counts as a “backup” payment method?

A backup method is any additional valid card already on file for the customer. If the primary card fails at the end of the recovery, FlyCode automatically retries using the next available one — without asking the customer or interrupting service.

What counts as a “backup” payment method?

A backup method is any additional valid card already on file for the customer. If the primary card fails at the end of the recovery, FlyCode automatically retries using the next available one — without asking the customer or interrupting service.

Do I need to collect backup cards manually?

No. FlyCode works with the cards your billing platform already has on file. There’s no need for extra collection flows or customer input.

Do I need to collect backup cards manually?

No. FlyCode works with the cards your billing platform already has on file. There’s no need for extra collection flows or customer input.

Do I need to collect backup cards manually?

No. FlyCode works with the cards your billing platform already has on file. There’s no need for extra collection flows or customer input.

What happens if all cards on file fail?

FlyCode will revert to your standard retry and communication logic. You can still use our smart retry engine and email coordination to attempt recovery through other means.

What happens if all cards on file fail?

FlyCode will revert to your standard retry and communication logic. You can still use our smart retry engine and email coordination to attempt recovery through other means.

What happens if all cards on file fail?

FlyCode will revert to your standard retry and communication logic. You can still use our smart retry engine and email coordination to attempt recovery through other means.

Can I see which payments were recovered through a backup card?

Yes. FlyCode logs the method used for every recovered transaction, so you can view success rates, fallback behavior, and how much ARR was saved using backup methods.

Can I see which payments were recovered through a backup card?

Yes. FlyCode logs the method used for every recovered transaction, so you can view success rates, fallback behavior, and how much ARR was saved using backup methods.

Can I see which payments were recovered through a backup card?

Yes. FlyCode logs the method used for every recovered transaction, so you can view success rates, fallback behavior, and how much ARR was saved using backup methods.

Start recovering more revenue today

Activate the Backup Payment Method in your FlyCode console, or schedule a call to learn more.

Get Started

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© 2023 NVIDIA, the NVIDIA logo are registered trademarks of NVIDIA Corporation in the U.S. and other countries.

Giving Back

Partnering with organizations that promote women in technology and families in need is something we are proud to do.

Text graphic reading "SHE CODES: NEXT LEVEL" in a bold font on a gray background.
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Visa Everything Award 2024
Logo for Stripe with the text "Find it on the Stripe App Marketplace" on a dark background.

ROI Calculator

NVIDIA Inception Program logo, featuring the NVIDIA logo and text in a clean, modern design.

© 2023 NVIDIA, the NVIDIA logo are registered trademarks of NVIDIA Corporation in the U.S. and other countries.

Giving Back

Partnering with organizations that promote women in technology and families in need is something we are proud to do.

Text graphic reading "SHE CODES: NEXT LEVEL" in a bold font on a gray background.
Logo featuring a stylized text "Catching" with an orange accent, set against a simple background.

2025 FlyCode © All Right Reserved.