When a customer’s default card fails, the consequences are immediate:
Lost revenue
Costly retry cycles
Interrupted service
Unhappy customers
FlyCode's Backup Payment Method uses intelligent automation to seamlessly retry failed payments using alternate valid cards already stored on file. No manual workflows. No service disruption.
It’s a simple toggle—no code required—that unlocks higher recovery and better retention.
+14% Increase in Recovery Rate
Reduced Involuntary Churn
Fewer Support
Tickets
Improved Cash Flow Stability
Powered by FlyCode's AI retry engine.
No Dev Work Required
Just toggle the feature on in your FlyCode dashboard. No integration changes. No added complexity.
Backup payment methods are standard practice
for top subscription companies:
Cofounder at FlyCode
Now, you can too—with FlyCode.
Compliance & Customer Respect
Expired cards
Blocked cards
Cards with no recent activity
We don’t change your customers’ default settings or preferences.
We simply boost your billing performance, quietly.
What is the backup payment method product?
FlyCode’s backup payment method product ensures seamless revenue recovery by automatically charging any other valid payment method linked to the account when the primary payment method fails.
What are the key benefits of the backup payment method product?
No additional integration for customers. The product increases recovery rates, helps to recover the payment faster and reduces involuntary churn.
Do Backup payment methods make sense? Is it allowed?
Backup payment methods are standard practice for top subscription companies. Netflix, Amazon, Microsoft, and LinkedIn all use backup card retries to minimize churn and maximize LTV.
What kind of legal terms should we have in order to enable the product?
These codes are one of the following:
❌ incorrect_number
❌ lost_card
❌ pickup_card
❌ stolen_card
❌ revocation_of_authorization
❌ revocation_of_all_authorizations
❌ authentication_required
❌ highest_risk_level
What counts as a “backup” payment method?
A backup method is any additional valid card already on file for the customer. If the primary card fails at the end of the recovery, FlyCode automatically retries using the next available one — without asking the customer or interrupting service.
Do I need to collect backup cards manually?
No. FlyCode works with the cards your billing platform already has on file. There’s no need for extra collection flows or customer input.
What happens if all cards on file fail?
FlyCode will revert to your standard retry and communication logic. You can still use our smart retry engine and email coordination to attempt recovery through other means.
Can I see which payments were recovered through a backup card?
Yes. FlyCode logs the method used for every recovered transaction, so you can view success rates, fallback behavior, and how much ARR was saved using backup methods.
Start recovering more revenue today
Activate the Backup Payment Method in your FlyCode console, or schedule a call to learn more.
Get Started
