FlyCode vs

Stunning

Stunning is dunning software. FlyCode is a payment recovery platform

Stunning is dunning software. FlyCode is a payment recovery platform

Stunning is dunning software. FlyCode is a payment recovery platform

Stunning is dunning software for Stripe: you write up to eight failed payment emails and SMS, it sends them on a schedule alongside Stripe's retries, and you pay a flat monthly fee tied to your MRR. FlyCode is a revenue recovery platform that replaces the retry logic from the first attempt with per-merchant machine learning trained on Visa and Mastercard network data, retries backup cards automatically, and sends email and SMS only when the retries need help.

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Quick answer

Stunning is failed payment recovery software for Stripe, in market since 2012, with Foxy and Subbly supported at a reduced feature set. It replaces Stripe's one failed payment email with up to eight of your own, adds SMS, an in-app notice, pre-dunning for expiring cards, a card update page on your domain and a win-back sequence after Stripe marks a subscription unpaid, and charges a flat monthly fee based on MRR rather than a share of recovery. It keeps Stripe's retries on and adds its own on top over up to 21 days, has no per-merchant machine learning, no card network partnerships, backup cards only if the customer adds a second one, no trial recovery and no cancellation flows, and publishes lifetime totals rather than a rate above a baseline. FlyCode is a revenue recovery platform for failed payments and involuntary churn: Recover, Reach, Retain and AI Agents. It replaces the retry engine from the first attempt with per-merchant ML trained on Visa and Mastercard network data, retries other valid cards already on file, coordinates email and SMS with the retries, and charges only on revenue recovered above your baseline, with results of 19% to 27% above the Stripe Smart Retries baseline. It also includes Trial Recovery, the only product in the industry that recovers the first payment when a free trial converts and the charge fails, and runs on Stripe, Chargebee, Shopify, Recharge, Skio and Loop.

FlyCode vs Stunning

FlyCode
Stunning
Best for
SaaS, AI and eCommerce subscription businesses on Stripe, Chargebee, Shopify or Recharge that want a measurable lift in recovered revenue and pay only on results
Small and mid-size Stripe subscription businesses that want to write their own failed payment emails and SMS, pay a flat monthly fee, and keep Stripe's retries as they are
Scope
Revenue recovery platform for failed payments and involuntary churn: Recover, Reach, Retain and AI Agents
Dunning software for Stripe: up to eight emails and SMS per failure, pre-dunning for expiring cards, a card update page, win-back emails after Stripe gives up, plus lifecycle emails. Also Foxy and Subbly with fewer features
Model
Per-merchant ML trained on your own transactions and on Visa and Mastercard network data through FlyCode's partnerships with both networks. The network data is what the model learns from; compliance with their retry rules comes with it
Template and schedule rules you configure. No per-merchant machine learning and no card network partnerships
Retry engine
Replaces the native retry schedule with its own decision layer
Stacked. Stunning says to keep Stripe's retries on; its own retries run on top of them over up to 21 days, which is the over-retry pattern issuers penalize
Backup payment method
Yes. Retries other valid cards on file when the primary fails
Only if the customer adds a second card. Stunning asks for one with a discount you fund, then switches to it when the main card fails
Free trial payment recovery
Yes. Trial Recovery catches the first failed charge when a trial converts. The only product in the industry built for trial payment recovery
No. Stunning sends a reminder before a trial ends but does nothing specific when the first charge after a trial fails
Dunning compliance
Built in. Because the model is trained on Visa and Mastercard data, every retry already fits their rules: one attempt count per card across your stack, issuer-aware timing, no excessive-reattempt fees
Not addressed. Stunning adds retry attempts on top of Stripe's schedule, so staying within Visa and Mastercard retry limits is on you
High-value and extended recovery
Priority Recovery surfaces the highest-value failures first with a live VIP queue and human-in-the-loop. Dynamic Recovery extends past the billing platform's fixed window and carries invoices over
Partly. High-value customers can be flagged and get their own templates, and a win-back sequence continues after Stripe marks the subscription unpaid. No value-based retry prioritization
Revenue leak monitoring
AI agent watching your billing 24/7 for misconfigured plans, discounts that never expired, entitlement gaps and refund spikes, with auto-fix and human-in-the-loop
Not offered. Slack alerts and a weekly report cover failed payments only
Customer outreach
Email and SMS from your domain, timed to the customer's local time and coordinated with the retry schedule, plus reactivation win-back after a cancellation and AI agents for complex cases
The core product: up to eight emails and eight SMS written by you, an in-app notice, CCs to billing contacts, abandoned-page follow-ups. Sent on a fixed schedule, not coordinated with retry outcomes
Cancellation flows
No. Keep your existing cancel flow tool
No. Sends a confirmation when a customer cancels, but no cancel flow or save offers
Billing systems
Stripe, Chargebee, Shopify, Recharge, Skio, Loop, plus multi-processor orchestration
Stripe through Stripe Connect, plus Subbly and Foxy with a reduced feature set. No Chargebee, Shopify, Recharge, Skio or Loop
Pricing
Pay only on revenue recovered above your baseline. No seats, no minimums
Flat monthly fee based on your MRR, from about $60 a month, no percentage of recovery. Managed Recovery is a separate monthly fee after a paid audit
Published recovery results
19% to 27% above the Stripe Smart Retries baseline depending on segment, with 5% to 9% ARR lift. Case studies: Capsho 63% to 91%, Gardencup 62% to 82%, GitBook 8% ARR
Stunning cites $13 billion recovered across 14 years and says customers recover 10 to 30 times what they pay. No recovery rate against the Stripe baseline is published
Setup
Stripe app, Chargebee app or API keys. Most customers go live in hours
Connect Stripe, edit the email templates, turn off Stripe's own failed payment emails. 15-day free trial
What mattersFlyCodeStunning
Best forSaaS, AI and eCommerce subscription businesses on Stripe, Chargebee, Shopify or Recharge that want a measurable lift in recovered revenue and pay only on resultsSmall and mid-size Stripe subscription businesses that want to write their own failed payment emails and SMS, pay a flat monthly fee, and keep Stripe's retries as they are
ScopeRevenue recovery platform for failed payments and involuntary churn: Recover, Reach, Retain and AI AgentsDunning software for Stripe: up to eight emails and SMS per failure, pre-dunning for expiring cards, a card update page, win-back emails after Stripe gives up, plus lifecycle emails. Also Foxy and Subbly with fewer features
ModelPer-merchant ML trained on your own transactions and on Visa and Mastercard network data through FlyCode's partnerships with both networks. The network data is what the model learns from; compliance with their retry rules comes with itTemplate and schedule rules you configure. No per-merchant machine learning and no card network partnerships
Retry engineReplaces the native retry schedule with its own decision layerStacked. Stunning says to keep Stripe's retries on; its own retries run on top of them over up to 21 days, which is the over-retry pattern issuers penalize
Backup payment methodYes. Retries other valid cards on file when the primary failsOnly if the customer adds a second card. Stunning asks for one with a discount you fund, then switches to it when the main card fails
Free trial payment recoveryYes. Trial Recovery catches the first failed charge when a trial converts. The only product in the industry built for trial payment recoveryNo. Stunning sends a reminder before a trial ends but does nothing specific when the first charge after a trial fails
Dunning complianceBuilt in. Because the model is trained on Visa and Mastercard data, every retry already fits their rules: one attempt count per card across your stack, issuer-aware timing, no excessive-reattempt feesNot addressed. Stunning adds retry attempts on top of Stripe's schedule, so staying within Visa and Mastercard retry limits is on you
High-value and extended recoveryPriority Recovery surfaces the highest-value failures first with a live VIP queue and human-in-the-loop. Dynamic Recovery extends past the billing platform's fixed window and carries invoices overPartly. High-value customers can be flagged and get their own templates, and a win-back sequence continues after Stripe marks the subscription unpaid. No value-based retry prioritization
Revenue leak monitoringAI agent watching your billing 24/7 for misconfigured plans, discounts that never expired, entitlement gaps and refund spikes, with auto-fix and human-in-the-loopNot offered. Slack alerts and a weekly report cover failed payments only
Customer outreachEmail and SMS from your domain, timed to the customer's local time and coordinated with the retry schedule, plus reactivation win-back after a cancellation and AI agents for complex casesThe core product: up to eight emails and eight SMS written by you, an in-app notice, CCs to billing contacts, abandoned-page follow-ups. Sent on a fixed schedule, not coordinated with retry outcomes
Cancellation flowsNo. Keep your existing cancel flow toolNo. Sends a confirmation when a customer cancels, but no cancel flow or save offers
Billing systemsStripe, Chargebee, Shopify, Recharge, Skio, Loop, plus multi-processor orchestrationStripe through Stripe Connect, plus Subbly and Foxy with a reduced feature set. No Chargebee, Shopify, Recharge, Skio or Loop
PricingPay only on revenue recovered above your baseline. No seats, no minimumsFlat monthly fee based on your MRR, from about $60 a month, no percentage of recovery. Managed Recovery is a separate monthly fee after a paid audit
Published recovery results19% to 27% above the Stripe Smart Retries baseline depending on segment, with 5% to 9% ARR lift. Case studies: Capsho 63% to 91%, Gardencup 62% to 82%, GitBook 8% ARRStunning cites $13 billion recovered across 14 years and says customers recover 10 to 30 times what they pay. No recovery rate against the Stripe baseline is published
SetupStripe app, Chargebee app or API keys. Most customers go live in hoursConnect Stripe, edit the email templates, turn off Stripe's own failed payment emails. 15-day free trial

Updated November 2026. Stunning details come from stunning.co, including the features page, the Stripe versus Stripe plus Stunning table, the flat MRR-based pricing slider, the Managed Recovery and audit pages, and the $13 billion and 10 to 30 times figures as stated there. FlyCode figures come from the FlyCode Stripe failed payment recovery benchmark. Stunning's exact monthly price depends on your MRR; verify directly.

What each product does

FlyCode is a revenue recovery platform for failed payments and involuntary churn: Recover, Reach, Retain and AI Agents. Recover replaces the native retry schedule with a per-merchant model trained on your own transaction history and on Visa and Mastercard network data, retries other valid cards on file when the primary fails, catches failed trial conversions, and enforces network retry rules. Reach coordinates email and SMS with the retry schedule and wins back cancelled customers. Retain prioritizes high-value accounts, extends recovery past the billing platform’s window and sets the rules for what happens when recovery runs out. AI Agents watch your billing around the clock for revenue leaks and route payments across providers. It runs on Stripe, Chargebee, Shopify, Recharge, Skio and Loop, and pricing is on recovered revenue above your existing baseline.

Stunning is dunning software for Stripe that has been in market since 2012, with Foxy and Subbly supported at a reduced feature set. Its advice is to keep Stripe’s retries on and switch Stripe’s customer emails off: Stunning then sends up to eight failed payment emails and SMS you write yourself, each more urgent than the last, CCs every billing contact, shows a notice inside your app, warns about expiring cards at 30, 15 and 7 days, links to a card update page on your own domain, and keeps sending a win-back sequence for months after Stripe marks the subscription unpaid. It can ask customers to add a backup card in exchange for a discount and charge it when the main card fails, and it adds its own retries on top of Stripe’s over up to 21 days. Pricing is a flat monthly fee tied to your MRR with no share of recovery, and a Managed Recovery service has Stunning’s team run it for you after a paid audit. There is no per-merchant model, no card network partnership, no trial recovery and no cancellation flow, and the published figures are lifetime totals rather than a rate above a baseline.

When Stunning is the better fit

Pick Stunning if the messages are your problem. A small Stripe business whose customers get one generic Stripe email and ignore it will see an improvement from eight well-written ones, SMS and an in-app notice, and the flat fee is easy to budget. It is also one of the few options on Foxy or Subbly, and the Managed Recovery service suits a team that wants a person watching the inbox. The trade is that the retries, which recover most failed payments silently, stay exactly as Stripe runs them, and Stunning’s extra attempts stack on top of that schedule rather than improving it.

When FlyCode is the better fit

Pick FlyCode if you want the failed payment recovered before anyone has to read an email. A model trained on your transactions and on Visa and Mastercard network data decides each retry from the first attempt, other valid cards already on file are tried without asking the customer to add one, and email and SMS go out only when the retries need help, timed to the customer’s local time. That moves the recovery rate on the silent majority, keeps one schedule within network rules, and is charged only on the lift above your baseline. It is also the only option of the two for trial recovery, high-value prioritization, revenue leak monitoring, and billing through Chargebee, Shopify, Recharge, Skio or Loop.

Can you run both?

Not for retries. Stunning’s retries would stack on FlyCode’s schedule the same way they stack on Stripe’s, and two systems retrying the same card is what issuers penalize. Keeping Stunning for its email templates alone is possible, but FlyCode’s Reach already sends email and SMS coordinated with the retry outcome, which a fixed sequence cannot do, so most teams switch rather than combine.

  • FlyCode isn't just a solution provider—they're a true partner, which is rare. Their expertise has helped us uncover hidden issues, optimize processes, and achieve meaningful improvements. The results speak for themselves.

    Jared Rasmussen

  • We'd been trying to find a dunning solution that could rival our manual, internal solution for years. Nothing we tested could compete until we tried FlyCode. FlyCode recovers more revenue while also saving us hours of work every week.

  • Working with Flycode at Mozper has been a game-changer in improving our revenue recovery efforts. Their seamless integration and intuitive tools allowed us to identify key opportunities and implement changes quickly, leading to measurable improvements in our bottom line. Thanks to Flycode, we've been able to optimize our processes and drive better results with minimal effort on our end.

  • Failed payments in subscriptions and SaaS are a persistent challenge, harming revenue and harming customer relationships. The AI-first models from FlyCode improve the merchant authorization rate and reduce issuer declines. As a result of being compliant with the card networks (Visa & Mastercard), FlyCode achieves superior recoveries.

  • "FlyCode has been handling our failed payments recovery for Shopify and Recharge for the past year, delivering a 21% boost in recovery rates and a 9% reduction in involuntary churn. The impact is massive—12X ROI. We never imagined insufficient funds recovery could improve this much!”

  • “Flycode has been a great help in improving our recovered revenue. They do the hard work with all the optimizations, while we can focus on our core product.”

    Andreas van der Griendt

  • "Partnering with FlyCode has been a game-changer for us. Beyond the significant boost in our recovery rate across all regions, their team's attentiveness sets them apart. For larger brands like ours, this level of dedicated support is a major asset."

  • ״FlyCode is completely fail-safe. We increased our recovery rate from 62% to over 80%, which was huge for our business. We are grateful for their fast response, their efficient system, and overall improvements to our customer experience״

  • FlyCode delivered a 46% increase in payment recovery and an 11% decrease in billing failures! FlyCode’s onboarding process was super-easy. One standout aspect of FlyCode is the personal support they provide. Their responsiveness and direct communication, have made addressing any issues effortless.

    Julio Miles

  • We took our failed payment recovery rate from 51% to a staggering 66% in just a month! Our most notable victory? A phenomenal 71% recovery rate peak in January! Zero work beyond a phone call and turning on an API connection. Worth taking a look.

Frequently asked questions

Stunning is failed payment recovery software for Stripe that has been around since 2012. It replaces Stripe's failed payment emails with up to eight of your own, adds SMS, an in-app notice, pre-dunning for expiring cards, a branded card update page and a win-back sequence after Stripe marks a subscription unpaid. It runs alongside Stripe's retries and charges a flat monthly fee based on your MRR. A separate Managed Recovery service has Stunning's team run it for you.

Stunning improves the messages customers get; FlyCode improves the payments themselves. Stunning keeps Stripe's retries and layers emails, SMS and its own extra retries on top. FlyCode replaces the retry logic from the first attempt with a per-merchant model trained on your transactions and on Visa and Mastercard network data, retries other cards already on file, and sends email and SMS only when the retries need help. FlyCode is also a platform beyond recovery, with Retain for high-value accounts and AI Agents watching your billing for revenue leaks.

Yes. Stunning's own guidance is to keep Smart Retries on, and its Smart Retries feature then adds attempts between and after Stripe's over up to 21 days. Two schedules retrying the same card is the pattern issuers read as over-retrying, which can lower your authorization rate over time. FlyCode installs as a Stripe app and replaces Smart Retries, so there is one coordinated schedule within network rules.

No. Stunning can remind a customer that a trial is about to end, but it has nothing specific for the first charge failing when a trial converts. FlyCode's Trial Recovery is the only product in the industry built for trial payment recovery: it catches that first failed payment and recovers the conversion you already earned.

Stunning charges a flat monthly fee tied to your MRR, starting around $60 a month, and never takes a share of recovery, so you pay the same whether it recovers anything or not. FlyCode charges only on revenue recovered above your existing baseline, so there is no fee unless the recovery rate actually moves.

Not for retries. Both would retry the same cards, and Stunning's retries would stack on FlyCode's schedule in the same way they stack on Stripe's. If you like Stunning's email templates you could in theory keep them for messaging only, but FlyCode's Reach already coordinates email and SMS with the retry schedule, which is the part a fixed email sequence cannot do.

If you are a small Stripe business, your main problem is that Stripe's one generic email is not working, you want to write every message yourself and pay a predictable flat fee, or you bill through Foxy or Subbly, Stunning fits. If you want the retries themselves to recover more, want backup cards without asking customers to add one, trial recovery, outreach timed to retry outcomes, or bill through Chargebee, Shopify or Recharge, FlyCode is the broader platform.

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2027 We're ahead ©FlyCode. All Right Reserved.

Backed and Recognized by

Visa Everything Award 2024
Logo for Stripe with the text "Find it on the Stripe App Marketplace" on a dark background.
NVIDIA Inception Program logo, featuring the NVIDIA logo and text in a clean, modern design.

© NVIDIA, the NVIDIA logo are registered trademarks of NVIDIA Corporation in the U.S. and other countries.

2027 We're ahead ©FlyCode. All Right Reserved.

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