How Top Companies Handle Failed Payment Emails?

billing@mail.notion.so

💳 Payment failure for Notion

Hi, there — just letting you know that we’re having trouble completing your most recent payment.

👇 Mind updating your payment method on file? We’d hate for you to lose out on your subscription!

billing@mail.notion.so

🙋 Last attempt: Please update Notion payment method

Hello, — we tried to run your payment a fourth time and the charge didn't go through. It's simple to update your payment method, just click the button below.

If the next charge fails, you'll lose access to your premium plan and your workspace will be downgraded.

billing@mail.notion.so

🛟 3rd attempt: Notion payment didn't work

Hi there, it's us at Notion again.

Your payment didn't go through, but we made it easy to update your payment information. You don't even have to log in, just click below to keep your Notion subscription active

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Send AI-powered, branded failed payment emails from your own domain. Our intelligent timing system determines optimal send times for maximum open rates, while seamlessly coordinating emails with our retry engine for better recovery results.

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Personalized Dunning Emails That Work: Best Practices

When it comes to reducing involuntary churn, personalized dunning emails can be a game-changer. A dunning email is a communication sent to customers whose payments have failed, reminding them to update their payment information or settle their balance. While this may sound simple, the way you approach dunning emails can make the difference between retaining a customer and losing them for good. In this article, we’ll explore the best practices for creating personalized dunning emails that work and provide examples to inspire your own efforts.

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