FlyCode coordinates every email with your retry strategy, sends from your domain at each customer's local time, and knows the difference between a soft and hard decline.
More recovered revenue, fewer annoyed customers.
In partnership with
Smarter outreach, by design
No unnecessary emails
FlyCode holds back on soft declines likely to recover on retry, so customers only hear from you when it matters. Less noise, less churn.
Context-aware timing
We tell soft and hard declines apart and tailor the sequence and cadence to each, recovering more while respecting the customer.
Local-time delivery
We detect the customer's timezone from card data and send when they're most likely to act. No buried 2 a.m. messages.
Built for deliverability
A 95+ sender score on transactional infrastructure with SPF/DKIM alignment means inbox placement, not spam folder.
Product Lead, Framer
How it Works
Your domain, your brand
Emails send from your domain with your branding. Customers never see FlyCode.
Coordinated with retries
Email timing syncs with your retry strategy. No misaligned sends, no emailing a payment about to clear.
Customer-aware timing
ML predicts the best time, tone, and action per customer, delivered in their local timezone.
No dev work
Connect once and toggle it on. FlyCode runs in parallel with your billing and syncs status.
7-11% more recurring revenue
Higher recovery rates
Faster recovery, less revenue in limbo
Mastercard & Visa partnership
More ways FlyCode recovers
You're in this category
Reach
Recovery Emails is part of Reach. See every tool in the category.
Recovery Emails vs standard dunning
| Capability | Recovery Emails | Standard dunning |
|---|---|---|
| Number of emails | Model-based, coordinated with retries | One on every retry, up to 8 |
| Soft declines | Retries first to reduce churn | Emails immediately on every failure |
| Timing | Customer's local time | No timezone awareness |
| Deliverability | Transactional, 95 sender score | Marketing-style, lower inbox placement |
| Multi-user orgs | Sends to multiple users in the org | Single contact only |
| Payment page | Native page, all local payment options | Often custom-built, slow, limited options |
| Analytics | Full-funnel by customer and email | Limited or none |
| Branding and domain | Sends from your domain, customers never see FlyCode | Often a third-party or marketing domain |
| Hard vs soft declines | Different cadence tailored to each | Same generic message |
GitBook boost ARR by 8% with FlyCode
GitBook is a modern documentation platform that helps teams create, maintain, and share beautiful product documentation. With thousands of businesses worldwide relying on GitBook for their technical docs, the platform has become essential infrastructure for developer-focused organizations serving customers in 100+ countries.
How FlyCode helped Carpe with failed payments?
Carpe was founded with one mission: to help those suffering with embarrassing, uncomfortable sweat. They are reimagining everything that antiperspirants and sweat control can be.
Framer, the web builder for stunning sites, enhancing failed payment recovery by 18%+
Framer is a web builder and a personal favourite for us here at FlyCode. Framer lets you design and publish modern sites at any scale with Framer’s web builder. We are huge fans of the Framer team, as our own website at FlyCode.com runs on it. Learn how the team increased revenue with FlyCode’s suite of ML recovery solutions.
Can I use my own brand and domain for emails?
Yes. All emails are sent from your domain and carry your branding. FlyCode runs behind the scenes, customers never see our name.
How is this different from standard failed-payment emails?
FlyCode coordinates emails with retries, holds back on soft declines to reduce churn, sets different cadences for hard declines, sends at the customer's local time, and uses transactional infrastructure for top deliverability. Standard tools email on every retry, up to 8 emails, with basic per-retry logic.
What does "local-time delivery" mean?
FlyCode detects the customer's timezone from card data and schedules sends for hours when they're most likely to open and act, avoiding 2 a.m. messages that get buried.
How does FlyCode handle hard declines?
For hard declines, FlyCode adjusts the cadence to be faster, uses dynamic templates with specific actions like updating the card on file, and sequences outreach based on past engagement.
Is this compliant with privacy and email laws?
Yes. We follow CAN-SPAM, GDPR, and major global privacy standards by default, with transactional-only, high-priority communications.
Will customers get an email for a payment that was going to clear anyway?
No. FlyCode holds back on soft declines that are likely to recover on retry, so customers only hear from you when a message actually helps recover the payment.
Does this work with my billing stack?
Connect Stripe today, with PayPal and more on the way. Subscription management works with Shopify, Recharge, Skio, Stay AI, and Chargebee, and new integrations are added regularly.
How does pricing work?
Pricing is outcome-based. You only pay when FlyCode recovers a payment, so it pays for itself out of revenue you would otherwise have lost.
Failed payments don't have to fail you
See how much you could recover, with a free payment audit. No code, no disruption.
Run a free payment audit →
